Frequently Asked Questions

All the questions you might have.

Reservations, access, and how the venue or meeting room works: you'll find the answers right here.


About Tchalo

Tchalo—what does that mean?

"Tchalo" comes from the Hindi word "chalo," which roughly means "Come on, let's go!"

It's that little push that takes you from "I should" to "I'm going for it."

Tchalo—who is it for?

Tchalo is for freelancers, remote workers, students, creatives, and anyone who wants to get out of the house to work in a pleasant setting.

The venue is also suitable for small meetings, business meetings, and team-building or coaching sessions.

What's the difference between this and a "traditional" coworking space?

Tchalo is intentionally small, welcoming, and extremely flexible. There’s no large open space, no mandatory commitment, and no need to order additional drinks.

You reserve the time you need and enjoy a space designed like a living room where you can actually get work done.

Is Tchalo a quiet place?

Tchalo is a quiet space, but it’s not a completely silent library. Conversations in a normal tone of voice are welcome, and everyone can work comfortably.

For phone calls and video conferences, two phone booths are available free of charge.

Are dogs allowed?

Yes, dogs are welcome at Tchalo, as long as they are sociable, calm, and comfortable in a shared space.

They must remain under their owner's supervision and not disturb other people present.

Reservations & Access with Tapkey

Do I need to make a reservation before I come?

Access to Tchalo does indeed require a reservation. This ensures that a spot is available and activates your Tapkey for the correct time slot.

You can book directly online, even shortly before your visit, and even if you're already at the door—subject to availability.

How do I make a reservation at Tchalo?

Choose the pass or package that's right for you, then click the "Book" button. You'll be redirected to Spacebring, our secure booking platform.

Then all you have to do is select your time slot and pay directly online.

Do I need to create an account?

Yes, you need a Spacebring account to book and pay for your sessions.

You only need to create it once. It will then let you easily find your reservations, passes, memberships invoices.

How do I access Tchalo with Tapkey?

After your first reservation, download the Tapkey app to your phone. It will serve as your digital key to unlock the doors at Tchalo for the duration of your session—it’s very easy and free. We’ll send you a link to the app in your confirmation email.

IMPORTANT: You must use the same email address as the one associated with your Spacebring account so that your access is correctly linked to your reservation.

When will my access key appear in Tapkey?

Your digital key will appear in the app 5 minutes before your reservation begins and when you are within 10 meters of the door. 

It remains active for the entire duration of your session, then automatically turns off at the end of the reserved time slot.

What should I do if my Tapkey doesn't show up?

First, make sure your reservation starts in less than 5 minutes, that you're using the correct email address, and that Bluetooth is turned on on your phone.

You can also close the Tapkey app completely and then reopen it. If you still can't access it, please contact us so we can help you. You'll find a phone number in your confirmation email.

Can I change or cancel a reservation?

The options for making changes or canceling depend on the package you booked and the time remaining before the session begins. 

If something unexpected comes up, please contact us as soon as possible so we can work together to see what can be done.

Can I extend my reservation?

Yes, as long as the spot is still available after your time slot.

Simply purchase additional time on Spacebring before the end of your session to extend your access.

Can I leave Tchalo and come back during my reservation?

Yes. Your Tapkey key remains active for the entire duration of your reservation.

So you can go out for lunch, run an errand, or get some fresh air, and then come back before the end of your time slot.

What happens if I'm late?

You can arrive at any time during your time slot, but your reservation will end at the originally scheduled time.

Time not used at the beginning of the session is not carried over.

On site

Are drinks really included?

Absolutely. Coffee, tea, water, and syrups are included in your pass or Membership—as much as you like. There’s nothing to order or pay for on site.

Most of the selection is organic, and a few snacks are also available depending on the time of day.

Can I eat here?

Yes, you can bring your own lunch and eat here. There is a refrigerator and a microwave available in the café area.

You can also have your order delivered or take advantage of the many options in the neighborhood. The Migros Closelet is just a 5-minute walk away.

Can I make a phone call or participate in a video conference?

Of course. There are two phone booths available so you can make calls or participate in a video conference without disturbing others.

For longer or more confidential discussions, you can also reserve the meeting room.

Can I print here?

Yes, an A4 printer is available on site for reasonable printing needs.

If you have a large order or a specific request, please feel free to contact us in advance.

Are there lockers where I can store my belongings?

Yes, lockers are available for you to store your belongings during class, your lunch break, or when you go out in the neighborhood.

For example, it's convenient for taking a walk or enjoying the pool at Montchoisi, which is just 100 meters away 🙂 

Are external displays (monitors) available?

Yes! Two 24-inch monitors are available to you free of charge so you can work more comfortably. 

The meeting room also features a Samsung Flip Pro for presentations and collaborative work.

Can I bring a client or someone else with me?

Everyone who comes to work at the coworking space must have their own reservation (1 access = 1 person)

Whether you're meeting with a client, scheduling an appointment, or working as a team, the meeting room is the best option.

Can I choose my seat?

Yes. You can choose from the available seats when you arrive:a standard table or a shared table, an armchair and sofa, or a quieter corner. If you’ve reserved a specific type of table, just try to stick to it if the place is busy. If it’s quiet, feel free to change seats as the day goes on.

What are the hours of operation?

Tchalo is currently open Monday through Friday. À la carte reservations can be made from 9 a.m. to 5 p.m.

Members with a Membership access the facility from 8:30 a.m. to 5:30 p.m.

Meeting Room in Lausanne

How many people can use the meeting room?

The meeting room can accommodate up to 6 people in a private, quiet, and comfortable space.

It is suitable for team meetings, business meetings, interviews, training sessions, or video conferences.

What is included in the meeting room reservation?

The reservation includes fiber-optic Wi-Fi, the Samsung Flip Pro interactive display, and drinks for everyone in attendance.

This gives you everything you need to work, meet with a client, or give a presentation in the best possible conditions.

How much does it cost to rent the meeting room?

The meeting room is available for 35 CHF per hour. A full 8-hour day is billed at 200 CHF.

Drinks, Wi-Fi, and use of the Samsung Flip Pro are included in the price.

Can I reserve the room without purchasing a coworking pass?

Yes. The meeting room can be reserved on its own, without a coworking pass or Membership.

Simply book the time slot you need directly online.

How do I reserve the meeting room?

Reservations are made online through Spacebring. Choose the meeting room, select the date and desired duration, and then complete the payment.

Your access to Tchalo will then be activated in Tapkey for the duration of your reservation.

Prices, passes & memberships

What are the coworking rates?

Admission costs 13 CHF per hour, 27 CHF for a half-day, and 45 CHF for a full day.

Wi-Fi, coffee, tea, water, syrup, snacks, and use of common areas and equipment (printer, phone booth, screens, etc.) are included in every package.

Can I come without Membership

Yes! You can reserve a spot by the hour, half-day, or full day, with no commitment or Membership.

memberships s are available to anyone who would like to visit more regularly and take advantage of a lower rate.

Which payment methods are accepted?

Payment is made directly online on Spacebring, by credit card or via TWINT.

Your reservation is confirmed as soon as payment has been made.

How do memberships work memberships

Tchalo's " memberships " are designed for people who come to work regularly. Depending on whether you choose the Start, Flow, or Stay plan, you get a certain number of full or half days per month, or unlimited access.

Each package offers a competitive rate compared to à la carte reservations, with additional benefits depending on the chosenMembership . Full details are available in the Rates section and on Spacebring

Details, rates, and included benefits are listed on the booking platform.

Is there a special offer for first-time visitors?

Yes. You'll get 50% off your first visit with the code DAY1.

All you have to do is enter the code when you make your reservation on Spacebring.

Private Events & Functions

Can Tchalo be privatized?

Yes! Tchalo can be reserved for private use (outside of regular hours) for a meeting, workshop, training session, or small professional or personal event.

The price depends on the number of people and the duration. Beverages are always included.

Can we host an event outside of regular hours?

Yes! A private event can be arranged outside of the coworking space's regular hours, depending on the venue's availability.

The date, times, and details are agreed upon together before making the reservation.

How do I request a private lesson?

You can request a private booking directly on Spacebring. Please specify the date, time, number of people, and type of event you have in mind. You can also send us a quick email if you prefer: hello@tchalo.ch

The request will then be reviewed before confirmation to ensure that the location and package meet your needs. 

Practical Information

Where is Tchalo?

Tchalo is located at 2 Maria-Belgia Avenue, 1006 Lausanne, in the Sous-Gare/Montchoisi neighborhood, just a few minutes from the train station and downtown.

The Montchoisi swimming pool/ice rink is located about 100 meters away, which is convenient for taking a real break between work sessions.

How do I get to Tchalo by public transportation?

Tchalo is located at 2 Maria-Belgia Avenue, in the Sous-Gare/Montchoisi neighborhood.

Our location is served by bus routes 2 (Closelet or Montfleuri stops), 8 (Montchoisi stop), and 21 (Montchoisi stop), as well as the M2 metro line.

The Grancy and Délices M2 subway stations are about a 6-minute walk away.

If I come by car, where can I park?

Paid parking spaces and blue zones are available on the streets around Tchalo.

The parking lot for the Montchoisi swimming pool and ice rink is also nearby. However, since these are public parking spaces, their availability cannot be guaranteed.

We recommend that you opt for sustainable transportation. 

Can I visit Tchalo before making a reservation?

Yes, you can schedule a tour to explore the venue and ask any questions you may have before making a reservation.

Just contact us beforehand to set up a time when someone can meet you 🙂 

How can I tell if there's still a spot available?

Available time slots are displayed in real time on Spacebring, our online booking platform.

Once payment is complete, your spot is confirmed for the entire reserved period.

Can I stay and work all day?

Yes. The day pass lets you stay for the entire day and freely enjoy the included areas and facilities.

You can bring your own lunch, use the refrigerator and microwave, and take a break whenever you need to.

Is there always someone on site?

Not necessarily. Tchalo operates largely on a self-service basis thanks to your Tapkey digital key.

You'll receive all the necessary information after making your reservation, and we're available if you need anything.

Can I come over this weekend?

The coworking space is usually open Monday through Friday.

However, private events on weekends may be possible depending on the venue's availability.

What should I bring for my first visit?

Just bring your computer, your charger, and your phone. You'll use your phone to unlock the door with the Tapkey app.

Wi-Fi, beverages, and all the equipment you need to work comfortably are available on site.